Brit Cabs Connect Ltd is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect personal and business information when you interact with us, including:

• Contact details (name, email, phone number, address)
• Business information (company name, fleet size, service details)
• Call and dispatch records for operational purposes
• Website usage data through cookies and analytics

2. How We Use Your Information

We use your information to:
Provide and improve our call answering and dispatch services

• Communicate important updates, offers, or operational information
• Respond to inquiries and support requests
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us deliver services (e.g., IT support, cloud services)
• Regulatory authorities if legally required
• Business partners, with your consent, for operational purposes

4. Data Security

We implement appropriate technical and organizational measures to protect personal information against accidental loss, misuse, or unauthorized access.

5. Data Retention

We retain personal data only for as long as necessary for operational purposes, legal compliance, or legitimate business interests.

6. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or request deletion of your personal data
• Restrict or object to certain processing of your data
• Withdraw consent at any time where processing is based on consent

Requests can be made via our contact details below.

7. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Email: info@britcabs.uk
Phone: +44 20 4592 3496
Address: 1 Carisbrooke Rd, Luton LU4 8HD, United Kingdom